Retro Rehab FAQs
Opening hours
Saturday 11-2pm
By appointment Monday – Friday
Returns Policy
All of our Mid Century & Vintage items are previously owned, and like all of us they will have some imperfections. We try to reflect these as best we can in our images and description.
Please feel free to contact us should you have any questions, require more images or wish to make an appointment to view the item in person (video call available for interstate clients).
If we have missed anything major (for example: major structural damage to the item that prohibits the item from fulfilling its original purpose) and as a result you wish to return the item, we offer a full refund within 7 days of purchase. Please be aware that the delivery and return fees are non-refundable and will be incurred by the client.
Please take the time to inspect the images and read the description. We do not accept 'change of mind' refunds. They are sold as is.
Available stock
As items become shop ready they are listed to the website and marketed via social media Facebook and Instagram.
If there’s a particular item you are looking for you are welcome to email us, and we will keep in touch.
Gift cards
Available online via the home or shop page.
Gift cards are redeemable online or in store for purchases.
To apply a gift card to restoration and upholstery services please get in touch for a quotation.
If you would like to obtain a voucher for a specific amount not listed pls email us
Payment Types
Please contact us if you need any assistance or
wish to discuss payment options
CC Visa, Mastercard, American Express
Debit Card / Direct Debit
PAYPAL
Split Payments
AFTERPAY
KLARNA
EFTPOS
Gift Cards
Cash
Collection
Items to be collected or delivered from store within 7 days of purchase, unless otherwise arranged.
Storage available @$25 per week.
Delivery
Fixed rate transport costs are below.
Rates are per item, a set of dining chairs or a pair of bedsides are considered one item.
Please select ‘pick up’ or destination for delivery at checkout.
email us for a quote if your location is not listed.
Melbourne metro (within 25kms of showroom, Thornbury VIC) - $80
Melbourne metro (within 25-50km of showroom Thornbury VIC) - $120
VIC Mornington Peninsula- $200
VIC Daylesford, Kyneton, Ballarat - $200
VIC Geelong - $200
Sydney - $350
Canberra - $360
Brisbane - $440
Adelaide - $350
Perth - $500
Fremantle - $500
Hobart - $550
Launceston - $550
Geelong - $200
Super Cool Stools
Stools are boxed and transported via Australia post at a flat fixed rate of $50 Australia wide.
Signature on delivery, and packaging is included in postage cost.
Insurance can be provided for an additional fee email us
A fixed rate is available to all Australian major capital cities, and regional Victoria.
*Excluding WA and NT.
Please choose at checkout ‘pick up’ or your destination for delivery.
email us for a quote if your location is not listed.
Additional delivery information
It’s usually just the one person making the delivery so please have
someone able to assist with unload.
Delivery is to street level, no stairs.
As deliveries are managed by 3rd party suppliers should you incur any loss or damage as a result of using the third party for delivery,
Retro Rehab can not be held liable or accountable.
Additional insurance can be included at an extra cost, please contact us if you wish to include freight insurance.
For a tailored quote to your destination and specific requirement please email us
Looking to sell
In addition to selling, we also purchase suitable mid-century furniture and homewares, that are in good or restorable condition. It’s always a privilege to visit and acquire furniture in homes where it has been a part of a family’s history for many years. Check out our testimonials page for reviews on our services or email us